Challenge:
DP World recognised that to deliver asset management excellence across its portfolio of 65 container terminals, the capability of its people needed to be developed.
DP World’s AM COE and training institute sought the support of eAM to develop a suite of AM learning that addressed the needs of different audiences within the business.
Solution:
The training delivered comprised the following:
- Introduction to AM: online training in 4 languages aimed at supervisor level and upwards
- Implementing AM: 6 classroom modules aimed at terminal management teams and head office staff
- Developing AM capability: 2 classroom modules, aimed at upskilling the AM COE in delivering AM maturity assessments and engagement activity
Results:
The training provided a solid foundation of AM theory combined with practical exercises tailored to DP World.
Feedback from DP World has been overwhelmingly positive and has led to increased demand for AM programme roll out.
DP World was recognised as an IAM endorsed training provider in 2016 and the first endorsed provider of online training.