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Transport for London

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HSE Intelligent Reporting


Project Details

Client: Transport for London
Industry: Transportation
Project: Consultancy Services
Location: London, UK
Date: 2015

Case Study


Transport for London’s (TfL) Health, Safety and Environment department identified the need for a review and rationalisation of their existing HSE reports.

Their 60+ HSE reports in Rail and Underground were time consuming to prepare, duplicative and did not support decision making in a coherent manner.

They sought a proposal for a streamlined set of reports to provide high quality analysis at the right frequency on which to base business decisions.


Following engagement with the various business areas, eAM introduced a structured approach for identifying reporting requirements across the business.

This was accompanied by material to support TfL with further development and implementation:

  • proposal for implementation
  • sample suite of reports
  • project plan for implementation
  • guidance notes to encourage a consistent and controlled approach
  • outline business case


The reporting requirements approach was embraced by all business areas as enabling a logical and traceable method for recording reporting needs.

The project is now being taken forward for further development and implementation.

The changes to reporting are expected to deliver savings in time taken to prepare and review reports, but more importantly, provide decision makers at all levels of the organisation with the information they need.

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